Terms & Conditions

Terms and Conditions

Effective Date: February 18, 2025

Welcome to SushiFusionUAE.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our website and services provided by Sushi Fusion (“Company,” “we,” “us,” “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Website.

1. General Information

We specialize in selling high-end sushi to customers, including tourists and business professionals, through our online platform.

2. Eligibility

By using our Website, you confirm that:

  • You are at least 18 years old, or you have legal parental or guardian consent.
  • You are legally capable of entering into a binding contract.
  • You agree to comply with these Terms and all applicable laws and regulations.

3. Orders and Payments

3.1 Placing an Order

  • Orders can be placed through our Website or third-party delivery partners (Talabat, Deliveroo, Careem, Noon).
  • Once an order is placed, you will receive an order confirmation email.
  • We reserve the right to cancel or refuse orders at our discretion.

3.2 Payment Methods

  • We accept online payments via credit/debit cards and other payment gateways listed at checkout.
  • Payments are processed securely through third-party payment providers.
  • Prices are listed in AED (United Arab Emirates Dirham) and include applicable taxes unless otherwise stated.

3.3 Order Cancellations & Refunds

  • Orders may only be canceled within 10 minutes of placing them.
  • Refunds are issued for valid disputes, such as incorrect or damaged orders.
  • Refund requests must be made within 24 hours of order receipt by contacting sushifusion@gmail.com.

4. Delivery and Pickup

4.1 Delivery Terms

  • Delivery services are provided via third-party platforms.
  • Estimated delivery times are provided but are not guaranteed.
  • We are not responsible for delays caused by unforeseen circumstances (e.g., traffic, weather, courier issues).

4.2 Pickup Orders

  • Pickup orders must be collected within the specified time frame.
  • Uncollected orders will not be refunded.

5. User Accounts & Responsibilities

5.1 Account Registration

  • Users may create an account for easier order tracking and personalized recommendations.
  • You are responsible for maintaining the confidentiality of your login credentials.

5.2 Prohibited Activities

You agree not to:

  • Use our Website for fraudulent, unlawful, or unauthorized purposes.
  • Interfere with the security or functionality of the Website.
  • Copy, reproduce, distribute, or exploit any content from the Website without permission.

6. Intellectual Property Rights

  • All content on the Website, including logos, images, text, and product descriptions, is owned by Sushi Fusion or licensed to us.
  • Unauthorized use, copying, or distribution of content is strictly prohibited.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or services.
  • We do not guarantee uninterrupted access to our Website or error-free operations.

8. Privacy & Data Protection

  • We collect and process user data in accordance with our Privacy Policy.
  • By using our services, you agree to our data collection practices as outlined in our Privacy Policy.

9. Third-Party Links

  • Our Website may contain links to third-party websites (e.g., delivery partners, payment processors).
  • We are not responsible for the content, privacy policies, or practices of third-party websites.

10. Force Majeure

We shall not be held responsible for delays or failure in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or technical failures.

11. Changes to Terms and Conditions

  • We reserve the right to modify these Terms at any time.
  • Updated Terms will be posted on this page with a revised effective date.
  • Continued use of the Website after changes constitutes acceptance of the new Terms.

12. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
  • Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.

13. Contact Information

For any questions, concerns, or disputes, please contact us at:

Sushi Fusion
Dubai, UAE
Email: sushifusion@gmail.com

By using https://sushifusionuae.com, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our Website.